1. Introduction
Welcome to JoJoGear LLC. By purchasing our Damrench product, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.
2. Definitions
“Company,” “we,” “our,” or “us” refers to JoJoGear LLC.
“Product” refers to the Damrench tool.
“You,” “your,” or “customer” refers to the person purchasing the product from our website.
3. Purchase and Payment
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All prices listed on our website are in USD.
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Payment must be made in full at the time of purchase.
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We accept major credit cards, debit cards, and other payment methods as indicated on our website.
4. Shipping and Delivery
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We currently offer shipping within the United States.
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Shipping costs and estimated delivery times are calculated at checkout based on your location.
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We are not responsible for delays caused by shipping carriers, natural disasters, or customs issues.
5. Use of Product
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The Damrench is designed specifically for tightening and loosening wingnuts on drum sets and includes an integrated drum key for convenient tuning adjustments.
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It is a straightforward tool with no manual required, but it should be used only for its intended purposes within standard drum hardware setups.
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Misuse of the Damrench—such as applying excessive force, using it on non-drum hardware, or modifying the tool—may result in damage or injury and will void any applicable warranties.
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Always use caution and proper technique when handling any tool.
6. Warranty
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The Damrench comes with a one-year limited warranty covering manufacturing defects.
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The warranty does not cover misuse, accidental damage, or normal wear and tear.
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To make a warranty claim, contact customer service with proof of purchase and a detailed description of the issue.
7. Refund Policy
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We offer a 30-day money-back guarantee on the Damrench.
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To qualify for a refund, the product must be returned in its original condition with all packaging included.
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To initiate a return, email our customer service team within 30 days of receiving the product.
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After we receive and inspect the returned item, your refund will be processed. Shipping costs are non-refundable, and return shipping is the responsibility of the customer.
8. Limitation of Liability
JoJoGear LLC is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of the Damrench.
Our total liability shall not exceed the amount you paid for the product.
9. Governing Law
These Terms of Service are governed by the laws of the United States without regard to its conflict of law provisions.
10. Changes to Terms of Service
We reserve the right to update these Terms of Service at any time. Updates will take effect immediately upon being posted to our website.
Your continued use of our website and purchase of our products signifies your acceptance of any changes.
11. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: jojogear@gmail.com
Refund Policy – Damrench
We want you to be fully satisfied with your purchase of the Damrench. If you're not happy with your order, you may return it within 30 days of receipt under the following conditions:
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The product must be in original, unused condition, with all packaging and components included.
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To start the return process, contact us at jojogear@gmail.com within 30 days of delivery.
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Once your return is received and inspected, we’ll issue a refund to your original payment method within 10 business days.
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Please note: Shipping charges are non-refundable, and you are responsible for the return shipping fees.
If you have any questions regarding your return, don’t hesitate to reach out to our customer service team.